How to Request your Data with a Data Subject Access Request (DSAR)

In general, every organization/company should have a privacy policy/notice on their website with information on how to request your data from them.

Each municipality has its own preference for how to submit a DSAR. Often the municipality will have an online portal you can use that is linked to your DigiD. However, you can also physically mail or e-mail your request. Here’s info on how to submit a DSAR at the biggest municipalities in the Netherlands. If you’re confused about where to send a request, feel free to e-mail us! Here is information from the Dutch Data Protection Authority on your right to access.

If you want to submit a DSAR by physical mail, you can follow these steps:

  1. Use these templates and fill in your personal details that are highlighted. You don’t have to include your BSN, but it is encouraged. Don’t forget to include a copy of your ID! 
  2. Physically mail the form to the organization or authority you wish to access your information from.
  3. Wait for a response. This can take up to 6 weeks or 12 in total if an extension of 6 additional weeks is applied.
  4. If you don’t get a response, you can send a follow-up letter. The organization/authority/company then has two weeks to respond to this reminder.
  5. You got the response: You can read through it on your own or you can read through it with the help of our team working on the project and if you like our legal team.

Please note: We highly recommend that you keep a digital or physical copy of all correspondence related to your DSAR. This includes your initial request and any follow-up letters/e-mails that you might send, as well as any letters/e-mails that you receive from the organization. If you happen to speak with someone over the phone, take note of the date. This is especially important in case the organization does not comply with your request or respond in time, so that you can submit a complaint with all the relevant information.

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